Setting realistic expectations is crucial. Clients often have high hopes regarding project timelines, costs, and outcomes. As an IT consultant, you must regularly communicate progress, discuss limitations, and provide transparent updates. Align goals and collaborate with clients to address any challenges or risks.
During the initial phase, known as the Assess/Discovery, consultants evaluate the client’s situation and current condition. This step helps understand the organization’s challenges, existing threats or problems, and potential improvementsThe deliverable from this phase is a high-level plan, including actionable recommendations.